Frequently Asked Questions

How do I start the lesson?

On the home screen under the "What's Next" headline select the Teaching button located next to the Learning button. Then select the start lesson button.

What do I do if I forget to start the lesson?

If you taught a student but forgot to start the lesson, don't fret! Simple start the lesson after the fact until the lesson timer concludes. Once the lesson timer runs out you will be credited the full lesson amount shortly after (see the receive payment FAQ below for further details). If you started the lesson after the fact, we recommend you message the student after the lesson timer concludes so they receive a notification and can rate and tip you accordingly! If you encounter any issues or have any questions please don't hesitate to reach out to our customerservice team by emailing customerservice@getskillin.com.

What if I want to teach something that’s not on skillin’ yet?

We’re always looking at new topics to add to skillin’. Email customerservice@getskillin.com if you have a suggestion!

What percent does skillin’ take from lessons I instruct?

At skillin’ we are proud to maintain some of the lowest marketplace fees in the skill marketplace industry. We believe in being 100% transparent and that our instructors deserve the majority of profits made from lessons.

Click here to see a visual break down: https://hypersphere-cobalt-65er.squarespace.com/skillin-price-breakdown

What is the skillin’ Ambassador Program?

The skillin’ Ambassador Program is a way skillin’ instructors can increase the percentage they keep from teaching lessons, for life. For every new person a skillin’ instructor refers to join the application, that instructor earns back 5% of the marketplace fees (1% total percentage). The person referred from the instructor receives 10% off on their first lesson received. skillin’ instructors can refer up to 10 people to reduce skillin’s marketplace fees by up to half. Referred people must receive their first lesson before skillin’ instructors can receive their future marketplace discounts.

How long does it take for me to receive payouts?

United States payouts typically only take two days to show up in your bank account. If this is your first time getting paid through skillin’, stripe payouts will typically take between 7-14 days after receiving your first successful payment. The first payout typically takes a little longer in order to establish the Stripe payment account. More information regarding stripes payment schedule can be found at: https://stripe.com/docs/payouts.

I don’t live in the United States. Can I still learn from teachers on skillin’?

Because skillin’ includes virtual lessons, students can take some lessons from anywhere in the world. Your payment will be processed in US Dollars. Please consult your financial services provider for questions on international transaction fees.

How do I delete my account?

Email customerservice@getskillin.com and request that your account is deleted. We will delete your account and remove all your account data within 72 hours.